Plumbers, electricians, builders, roofers, landscapers — if you're out on the tools all day, you need a phone system that works around you, not the other way around.
Get your numberMost tradespeople start out using their personal mobile. It works at first, but as you grow it creates problems.
Some people won't call a mobile — a landline looks more established and trustworthy.
When you're up a ladder or under a sink, calls go to your personal voicemail with no business greeting.
Business and personal calls are mixed together. Hard to switch off at weekends.
When you take on staff, there's no way to share the number or route calls between you.
Get a local landline number that forwards straight to your mobile. Customers see a professional number, you answer on the phone you already carry.
Pick a number in your area. Customers recognise it as local and are more likely to call.
Set business hours. Outside hours, callers hear a professional voicemail — not your personal greeting.
Missed calls get a branded voicemail message. Recordings delivered to your email.
Calls ring your mobile. You answer as normal — the customer sees your business number.
Register the same number with WhatsApp Business for customers who prefer to message.
Start with one number. Add extensions, call queues, and staff when your business grows.